When collecting the delivery from the courrier, carefully check if the package is in good condition. If the package is damaged in any way, you should refuse to collect it. We know it can happen that the package is intact while the products inside are damaged. That can also be solved.
- To be reported by:
- on the day of delivery
- Where and how to report?
- to Sportisimo
- What will I need?
- package tracking number, photo evidence
See the GLS website for details